Skip to main content

Accessing Advisors via Phone, Email, and Video Conferencing

Phone

  • Find Academic Advisor at http://www.usu.edu/advisors/.  If you are having trouble finding your advisor, call 435-797-3373.
  • During the scheduling process, select 'Phone' as the preferred method for meeting.
  • Complete the following questionnaire regarding the reason for your appointment – be sure to include your phone number.
  • Your appointment confirmation and reminder emails will contain the advisor's phone number.
  • At the designated time, call your advisor at the number indicated in confirmation and reminder emails.

Email

  • Find Academic Advisor at http://www.usu.edu/advisors/.  If you are having trouble finding your advisor, call 435-797-3373.
  • Include your A-number and name in subject line the of email.
  • Provide as much detail and context as possible in email so the advisor has the information they need to help you.
  • We're working very hard to respond to student questions as quickly as possible so please be patient and allow a day or two for a response. 

Video Conferencing

  • Find Academic Advisor at http://www.usu.edu/advisors/.  If you are having trouble finding your advisor, call 435-797-3373.
  • During the scheduling process, select 'Video Conference' as the preferred method for meeting.
  • Your appointment confirmation and reminder emails will contain a website to access the advisor's video conferencing room.
  • 5-10 minutes before your designated appointment time, enter the advisor's website in your web browser.
  • Click Join Meeting.
audiovideo
  • Enable audio and video on your device by clicking the audio and video buttons (in red above). Ensure they are green. You can connect your audio through your computer or by phone.  If you select phone, you'll see a pop-up like the one below.  Follow the instructions to connect the audio to the meeting by phone.  Connecting by phone is the best audio option.  If a problem during the call arises, the advisor will call you using the phone number you provided during the scheduling process.
audio